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Network Status

Aug 1st 2022 :: There have been a few users noticing loss of connection. This was caused by one of our peers (Hurricane Electric) Flapping up and down. Anyone that was using a connection that favored Hurricane at that moment would notice these connection drops. We have disabled Hurricane Electric for now and will re-enable later once they confirm a fix.


Getting Support

SMS / TXT Support

For fast access to Internet support SMS/TXT 519-722-9434

General Support

For general non critical support you can open a ticket here or email support@datacity.ca

Contact Us

We will get back to you ASAP.

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Take a tour of our Waterloo tier 3 Data Center

Come and see us in person and we'll give you a tour of our Waterloo tier 3 Data Center!

DataCity - Kitchener Waterloo Data Center

1-226-666-2430

Hours

Open today

09:00 a.m. – 05:00 p.m.

Monday - Friday: 9am - 5pm

Saturday: By appointment

Sunday: By appointment


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24/7 Private Unescorted Access

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