Welcome
Here you will find all the resources available at their latest versions.
For any other information, please contact us.
Service mini-Wiki
Wireless Internet
- Service Location Check
- To validate service to an address you can get general on-net detail from our wireless service map. To qualify an address for service please send the address to quote@datacity.ca
- Quoting this Service
- To quote this service you can find all pricing in the Partner Price List. This service requires a site survey.
- Placing an Order
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Put the order under your company name and we will discount the service as per the commission rate posted.
- Put the order in the Customers name and we pay you the monthly commission.
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Expected Install
- Install for Wireless Internet is anywhere from 2-15 Business days.
- Getting Support
- Support can be engaged using our SMS Support SMS/TXT 519-722-9434 or by emailing support@datacity.ca.
Fiber Internet
- Service Location Check
- To validate service to an address you can use the pre qualified fiber address list. If you would like a new build we usually put Wireless as a temporary solution until the new fiber is built.
- Quoting this Service
- To quote this service you can find all pricing in the Partner Price List.
- Placing an Order
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Put the order under your company name and we will discount the service as per the commission rate posted.
- Put the order in the Customers name and we pay you the monthly commission.
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Expected Install
- Install for Fiber Internet is anywhere from 30-45 Business days.
- Wireless can be installed as temporary solution.
- Getting Support
- Support can be engaged using our SMS Support SMS/TXT 519-722-9434 or by emailing support@datacity.ca.
Data Center Rack Space
- Service Details
- Rack space is offered out of our Waterloo, Toronto or Vancouver Datacenter.
- Quoting this Service
- To quote this service you can find all pricing in the Partner Price List.
- Placing an Order
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Put the order under your company name and we will discount the service as per the commission rate posted.
- Put the order in the Customers name and we pay you the monthly commission.
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Expected Install
- Install for Rack Space is usually 2 Business days.
- Getting Support
- Support can be engaged using our ticket system or by emailing support@datacity.ca.
Private Cloud
- Service Details
- Private Cloud allows you to get access to a dedicated physical cloud environment with out having to worry about acquiring and maintaining hardware.
- Quoting this Service
- To quote this service you can find all pricing in the Partner Price List.
- For single server packages all storage will be internal drives.
- For multi server configurations you will be required to quote Network, Servers and Storage. The options on this service are limitless so feel free to contact us if needed at quotes@datacity.ca.
- Placing an Order
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Put the order under your company name and we will discount the service as per the commission rate posted.
- Put the order in the Customers name and we pay you the monthly commission.
- To place an order you can send the order details to orderup@datacity.ca You must include the Customer Name, Service details and primary site contact. For ordering you have 2 billing options.
- Expected Install
- Install for Private Cloud is usually 5 Business days.
- Getting Support
- Support can be engaged using our ticket system or by emailing support@datacity.ca.